Refund and Cancellation Policy
Last updated: May 28, 2026
1. Subscription renewals
Paid Owniko plans renew automatically on the monthly or yearly billing interval selected at checkout unless you cancel before the next renewal date. Stripe processes subscription payments and provides receipts, invoices, and payment method management.
2. Cancellations
You can cancel a paid plan at any time through the Owniko billing page, the Stripe billing portal, or by contacting support@owniko.com. Cancellation stops future renewals. Unless otherwise required by law, you will keep access to paid features through the end of the current paid billing period.
3. Refunds
Owniko does not automatically provide prorated refunds for unused time after cancellation, plan changes, or reduced usage. Refunds may be provided where required by law or when Owniko approves a support exception, such as a duplicate charge, accidental renewal, billing error, or other issue we determine should be corrected.
4. Plan changes
Upgrades, downgrades, and billing interval changes are handled through the billing page or Stripe billing portal when available. Any price, feature, or plan-limit changes apply according to the terms shown in the product and at checkout, with advance notice where required by law.
5. Failed payments
If a payment fails, Owniko or Stripe may notify you and retry payment according to billing settings. Access to paid features may be limited, downgraded, or paused if payment is not resolved after any applicable grace period.
6. Support requests
For billing questions, cancellation help, refund requests, or payment issues, contact support@owniko.com. Include the email address on your Owniko account and a short description of the issue so we can review it.